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Posted: February 20, 2020

Our Platinum award-winning Appeal

WE DID IT! APPEAL AWARDED FEEFO PLATINUM TRUSTED SERVICE AWARD 2020

We are delighted to announce that Appeal has been awarded the Feefo Platinum Service Award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.

Created by Feefo, the Trusted Service is awarded only to businesses that use the independent review site Feefo to collect genuine reviews and insights. Businesses meeting the high standard, based on the number of reviews they have collected and their average rating, receive the award. A highly-valued badge of approval, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service.

Feefo have given Platinum Trusted Service awards to businesses who have achieved Gold standard for three consecutive years. The Feefo Gold Trusted Service award recognises those who have collected at least 50 Feefo reviews in a year, and have achieved a service rating of at least 4.5.

Congratulating Appeal Home Shading on winning this year’s award, Steph Heasman, Director of Customer Success at Feefo, commented:

“The Trusted Service award has always been about recognising companies that go way beyond the norm in customer experience and generate great feedback from happy customers. This year we’ve been delighted to see so many companies using Feefo to provide outstandingly high levels of all-round service. Clients told us they want recognition for achieving our demanding Gold award standard over a longer period. Our new Platinum award is earned by companies that achieve a Gold rating in three consecutive years. It’s a tough challenge and very-well deserved by those that earn it.”

We very much see this award as a badge of honour, as its accreditation is based on the interactions of our business with you, our customers, so it’s a true reflection of our commitment to outstanding service.

With over 30 years’ experience in crafting and manufacturing the finest Roman, Roller and Pleated blinds, as well as motorised ULTRA Smart blinds, from our site in Bristol, it’s wonderful to receive such encouraging feedback from you all, especially as you’re the most important judges of what we do!

Thank you for your continued support,

The Appeal Home Shading Team

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