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Independent Customer Reviews

At Appeal we install thousands of conservatory blinds and window shutters each year. We always strive to make sure that our products and service are to the highest quality. Occasionally with such precise and made to measure products human error does occur. We promise that we will do our utmost to rectify any such errors as promptly as possible.

We wish to reassure you that all reviews posted on the independent FEEFO site are completely genuine and are only posted by real customers of Appeal. The system ensures that no third party can post reviews. Customers are contacted directly by the independent FEEFO organisation and their comments are posted directly onto the closed FEEFO site. No other person or persons can access the FEEFO site. We also assure you that no pressure or financial inducement is made to our customers to post favourable comments on the site. The fact that the occasional criticism is posted and made public, is evidence that we do not attempt to influence or edit comments. We welcome the current government probe into fake reviews.

Below is the very latest feedback from Appeal customer reviews independently collected by FEEFO.

Date Product Score Customer Comment
30-Jun-2020

Window Shutters

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Service rating : Efficient service despite the problems incurred by the pandemic . The fitters were helpful, tidy and did a great job.
Product : Have already summarised by feelings in the first review.

29-Jun-2020

Window Blinds

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Product
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Service rating : Excellent service particularly from Ruth Newman
Product : Well made great looking product

26-Jun-2020

Window Blinds

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Product
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Service rating : Sales staff were very pushy and unreliable, promising various things that never materialised. It’s then passed to the fitting team who were great, but even they were surprised what was promised by the sales staff! All in all, very bad experience. In fairness, I’m happy with the product, but for the money spent I would expect a good quality product!
Product : Good product, but let down by sales and customer service team.

Appeal Reply:

Thank you for your valued feedback. We are delighted that you are pleased with your blinds. We are of course concerned by your comments about our sales person and we will be in touch to investigate this. Many thanks,
The Appeal Home Shading Team

26-Jun-2020

Awnings

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Product
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Service rating : Excellent price in our awning, very good demonstration of options by Adeel. Got just what we wanted and in time for Summer. Installation was seemless. Highly recommend Appeal Shading
Product : Quality of fabric and unit exactly what I was looking for

25-Jun-2020

Window Blinds

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Product
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Service rating : At the beginning the sales person was one hour late arriving. Very difficult to speak to someone on the telephone even pre lockdown.
Surveyor good and fitting fine but one blind had faulty motor and no spares. So 5 days before this was fitted as part had to be ordered
Product : They do what it says on the tin but very expensive

Appeal Reply:

Thank you for your valued feedback. Apologies for the problems you experienced. Our phone lines are now open again after lockdown and we are back visiting customers' homes as normal. We are pleased that the faulty motor was resolved and hope you are enjoying your new blinds.Best wishes,
The Appeal Home Shading Team

25-Jun-2020

Window Blinds

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Product
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Service rating : Efficient service definitely quicker this time. Lovely product
Product : Previous purchase. Cable
Free Privacy

25-Jun-2020

Window Blinds

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Product
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Service rating : Very good service from the first consultation. Communication excellent.
Product : Very smart electric blinds. They give an excellent semi translucent effect.

25-Jun-2020

Window Blinds

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Product
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Service rating : All was completed in a timely manner & communication was good during the difficult weeks of Covid-19 Lockdown
Product : The Ultra QUAD 5 blinds diffuse the Sun UV significantly without reducing daylight and enhance the room feel. Only wish we had made them all remote control

25-Jun-2020

Conservatory Blinds

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Service rating : Adeel (the sales guy) was excellent, really made it clear what was available and felt he went the extra mile to get us what we wanted.

The guy who installed it all was also great, v professional.
Product : Great product, well installed. Exactly what we were looking for.

25-Jun-2020

Window Shutters

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Service rating : Paul was very efficient and put the shutters in beautifully! We love the new shutters in both top floor windows and they are a nice addition to our other two window shutters. Highly recommended.
Product : Fantastic product! Highly recommended.

25-Jun-2020

Window Blinds

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Service rating : Second time I have bought blinds and once again delighted with the product.
Sales consultant Ruth always friendly and helpful and Roman who surveyed and fitted
truly meticulous and precise .
Product : The blinds are great to cut glare and provide privacy without looking heavy. Very easy to operate on their remote motors .

24-Jun-2020

Awnings

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Product
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Service rating : From start to finish Appeal Shadings made our purchase a delightful experience.... the initial sales consultant was professional helpful and truly interested in understanding what we were looking for ... he took time to get to know our personal tastes and requirement. The choices of fabrics and options available were extensive!
The fitting team were fabulous.... and their workmanship a credit to the company ... you can tell they have a sense of pride in their work! Plus they cleaned up after themselves ... sweeping and left everything spotless!! Even the packaging was left in a neat and tidy bundle... ready for ya to dispose of.
The awning is a high quality product ... absolutely fantastic and our family are truly delighted with our new purchase,
Thank you !!!
Product : Exceptional quality ... attractive and efficient!
The wind sensor works perfectly... to prevent any wind damage. Provides perfect shade and a safe area for our family to relax

24-Jun-2020

Conservatory Blinds

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Product
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Service rating : Despite the lockdown interrupting our final fitting, as soon as they could Appeal were in touch to reschedule and the fitting was carried out safely and efficiently .
The blind for our roof lantern works quietly and is unobtrusive. It has made a huge difference to the temperature and has helped us keep the room cooler during the heatwave. We are optimistic that it will keep heat in during the winter
Product : The roof lantern blind does just what we need it to do- job done

24-Jun-2020

Conservatory Blinds

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Product
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Service rating : From Sales visit, to survey to installation all went 100%
Product : The blind where exactly what we wanted

24-Jun-2020

Window Blinds

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Product
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Service rating : I would thoroughly recommend Appeal. They have been very professional from start to finish and we are extremely happy with our blinds
Product : We are extremely happy with our blinds. They look fabulous

24-Jun-2020

Window Shutters

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Product
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Service rating : Very happy with my window shutters. Great quality product and measuring and installation went smoothly. Unfortunate delay in supply due to lockdown and communication was poor.
Product : Exceptional choice on design and colours. Very happy with the end result. Expert knowledge required by sales people and by surveyor in order to achieve perfection.

23-Jun-2020

Window Blinds

Service
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Product
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Service rating : The blinds were installed within a few hours. They are simple to use and extremely effective, (keeping the sun's Ray's out and therefore the room so much cooler than usual when the sun's beating down.)
Thank you.
Product : We are extremely pleased with the blinds..

23-Jun-2020

Conservatory Blinds

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Product
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Service rating : Good sales process and very good salesperson
Very good fitter and fitting
Excellent product
Product : Genius product, so practical and so very good value for money

23-Jun-2020

Window Blinds

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Product
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Service rating : Yes we would recommend your company 100 percent
Product : Every part of your service was as described a special thank you to the fitter excellent

23-Jun-2020

Window Blinds

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Product
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Service rating : Great communications and service. Our fitter was excellent.
Product : More expensive than we thought it would be but works very well

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