Our Promise
Dear Customer,
We at Appeal are passionate about our commitment to a wide choice of inspirational designs and excellence in quality of product and service.
We guarantee to deal with all customers in a fair and ethical manner. Please note that our Pledge, reproduced on this web site, is signed by every member of the Appeal organisation and forms an essential part of their contract of employment.
In line with our ethical ethos we do not indulge in superficially attractive but in many cases highly restrictive and misleading discount offers. Instead what I will promise is that we will not be any more expensive than any other competitor offering the same quality of product and service. In the unlikely event that you do find a cheaper alternative then I will personally authorise a rebate to match that price. In addition we will only ever promote special offers that represent genuine price reductions.
It’s our commitment to ethical trading that results in the highest customer satisfaction ratings of any company in the Home Shading industry*.
Best wishes,
* Latest survey of 530 customers showed 98% stating that Appeal either met or exceeded their expectations for Sales and Product Quality.
