Customer Reviews

At Appeal we install thousands of conservatory blinds and window shutters each year. We always strive to make sure that our products and service are to the highest quality. Occasionally with such precise and made to measure products human error does occur. We promise that we will do our utmost to rectify any such errors as promptly as possible.

Below is the very latest feedback from Appeal customer reviews collected by Feefo.

To see further feedback and responses please click on the Feefo link at the bottom of this page.

 

293 Reviews Rating: 91%
Date Product Score Customer Comment
11-Jun-2013

Insect Screen

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Service rating : Mr Elford, the fitter, was helpful and his work was excellent. However, some co-ordination in areas is needed when booking appointments by the office to avoid changes to times. It would also save travelling time and indeed petrol!
Product : Very pleased with the insect screen fitted to our conservatory doors. No more flies, bees and wasps.

11-Jun-2013

Window Roller Blinds

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Service rating : good fitting but a little confused in your office
Product : very professional fitter but disappointed that chosen materials were out of stock

11-Jun-2013

Roof Roman Blinds

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Service rating : Service was faultless. We must give particular praise to your installer, Irwin. He is very conscientious and took particular care measuring up on his first visit. This was necessary because of the irregular sizes and shapes of our roof panels. It paid off as they fitted perfectly when fitted.
Product : Very pleased. They are every bit as good as we hoped.

11-Jun-2013

Window Shutters

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All very good and very pleased. Only shame was delay in shutters being ready.

11-Jun-2013

Roof Roman Blinds and Window Roman Blinds

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Service rating : The first contact made was off high class and was a comfortable meeting with Victor who understood our requirements. The samples of the screens were just what we had visualized for our conservatory.
Product : The Pinoleum roof and window blinds fitted perfectly, and are a joy to go home too after a busy day, the room is so relaxing and transforms to another room at night when the blinds are closed down. The shading in sun light is perfect.

Thank you to all involved.

10-Jun-2013

Roof Pleated Blinds

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Service rating : Excellent
Product : Te blinds are great. Your weak link is e feeble and wobbly pole for moving the roof and gable blinds up and down.
Our last blinds were rubbish but they had an excellent metal pole. Your plastic one is far to flexible and annoying hard to use. Your worst aspect in otherwise fab system.

Binds and service great. Please sort out the pole!!

10-Jun-2013

Window Pleated Blinds

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Service rating : no complaints
Product : very pleased with all aspects of your service

10-Jun-2013

Window Roller Blinds and Window Roller Blind

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Service rating : Service was good
Product : The blinds were delivered and installed on time.

10-Jun-2013

Window Pleated Blinds and Window Pleated Blinds

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Service rating : Excellent service, from sales man to fitter. Done quickly and at a good price
Product : Love the blinds

10-Jun-2013

Window Pleated Blinds

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Very efficient and we were given all the information and advice needed. We would use Appeal again and recommend them to others.

10-Jun-2013

Roof Pleated Blinds

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We are very satisfied with the new home shading - it does the job.

10-Jun-2013

Window Roman Blinds

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Service rating : All good
Product : All good

10-Jun-2013

Window Shutter

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Service rating : Great customer service, polite helpful not pushy . Good value compared to other companies. Tho delivery did take quite a while. No complaints would highly recommend to anyone .
Product : Fantastic and the fitter was so careful caring and knowledgable .

10-Jun-2013

Window Shutter

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Service rating : This was a present for my son and he is very happy.
Product : I think the quality is good and elegant

10-Jun-2013

Window Pleated Blinds

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Service rating : Good product
Product : Quick and efficient service and good communication.

27-May-2013

Insect Screens, Insect Screen and Insect Screen

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Good

27-May-2013

Window Pleated Blind

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Service rating : Customer service first rate. Staff are courteous, knowledgeable and efficient. Promises are kept. Would recommend to anyone.
Product : We have had our conservatory blinds for 9 years, opening and closing them every day and the only problem we have had is a broken cord at the 9 year point. Few products give that kind of service.

24-May-2013

Roof Pleated Blinds and Insect Screen

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Service rating : Prompt, measured & seemingly very professional.
Product : The insect screen appears to be rather flimsy when retracting

21-May-2013

Window Pleated Blinds

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Service rating : Unreliable service with poor customer handling.The installer came into the back garden through the driveway, opened the conservatory door and let himself in and then announced his arrival by knocking on the door between the conservatory and the dining room. What was wrong with announcing his arrival by ringing the front door, like normal people do ! Beware that if you complain they will make excuses and end the letter with" sorry that we did not reach our usual high standards on this occasion. We are however confident that your new blinds will provide you with many years of great service". I would not recommend this company.
Product : Only had them a couple of weeks but they are over priced for what they are.

21-May-2013

Roof Roman Blinds

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Service rating : Please use this space to let us know what you thinkThe work was carried out efficiently and courteously and within the agreed time scale. We would recommend you to others.
Product : We are very pleased with the finish and operation of the blinds.