Appeal wins award from independent ‘TripAdvisor’ type Customer Review operator

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Whether we’re booking a holiday or buying a new computer, increasingly we are checking out other customer reviews before committing to a purchase, particularly when it’s a significant investment. It’s one thing seeing a company’s advertising but we like to hear what other people who have bought from that company have to say – good and bad.

Appeal Home Shading invites every single customer to leave public, unedited reviews on their website based on four ratings, ‘Excellent’, ‘Good’, ’Poor’ or ‘Bad’. Customers are also given space to add no holds barred comments.

The customer reviews are collected by an external operator, Feefo and fed into Appeal’s own website as live reviews with the customer’s name and details removed. Since Appeal introduced the system in 2013, over 400 customers have left frank reviews, all of which can be quickly accessed and read in full. Of these reviews, 90% of respondents rated Appeal’s customer service as ‘excellent’ or ‘good’. When asked to rate the product they bought, the level of customer satisfaction rose even higher with 96% of respondents choosing ‘excellent’ or ‘good’. In recognition of its excellent customer service over this period, Feefo have awarded ‘Trusted Merchant’ status to Appeal.

Appeal installs thousands of blinds and shutters every year. The staff at Appeal pride themselves on giving customers an excellent experience from initial contact to final fitting, and of course with the final product itself. Occasionally, due to the nature of made-to-measure products that require such precise measurements, human error does occur and in those instances Appeal strives to rectify any issues as quickly as possible. A dedicated customer services team is on hand every step of the way to respond to any queries and resolve any issues efficiently and pleasantly. The review system means that customers can describe their experience and give suggestions as to how Appeal can make improvements. With every comment made available, potential customers don’t have to rely only on what the company itself says, but can make a decision based on their own research.

 

Posted on 20 March 2014 by Richard

Appeal exhibiting at the Ideal Home Show 2014

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Appeal are delighted to be exhibiting on stand 1K26 at the 2014 Ideal Home Show at Earls Court, London. The show runs from Friday 14th March to Sunday 30th March.
As usual the Appeal stand will include working demonstrations of conservatory blinds, window shutters and retractable insect screens. On display will include Appeal’s exclusive ranges of Original French Pinoleum and heat reflective Alu-Pleat and Solar R blinds alongside examples of wooden window shutters perfect for any home. And new for 2014 is the haus awning – a new dimension in awning design. The haus awning combines excellent german engineering with the latest style and technology. .http://www.appealshading.com/wp-content/uploads/2014/03/ideal_home_2014_MPU.jpg” alt=”" title=”ideal_home_2014_MPU” width=”300″ height=”250″ class=”alignright size-full wp-image-6838″ />
The Appeal team will be on hand to offer advice and answer any questions that you might have.

Posted on 12 March 2014 by Richard

Blinds and Shutters can save up to 40% of heat loss

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Rising energy prices have been headline news in recent months. The BBSA (British Blinds and Shutters Association) have now published a leaflet showing statistics on potential heat loss through windows and the benefits of blinds and shutters. The BBSA have shown that window blinds or shutters are proven to reduce heat loss as the blind creates a thermal barrier between the window glazing and the room,thereby reducing heat loss through conduction, convection and radiation.

As energy costs increase once again, the BBSA point out that you can save up to 40% of the heat lost through your windows by installing window blinds or shutters.

For a copy of the leaflet click here Energy-Saving-Brochure-Nov-13

Appeal offer exclusive ranges of Alu-Pleat and Solar R blinds that give an unbeatable 85% heat reflection – the highest available in the UK.

Posted on 15 January 2014 by Richard

Appeal exhibiting at Southern Homes Show

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Appeal are delighted to be exhibiting on stand D24 at the 2014 Southern Homes Show at Alexandra Palace, London. The show runs from Friday 31st January to Sunday 2nd February.
As usual the Appeal stand will include working demonstrations of conservatory blinds, window shutters and retractable insect screens. On display will include Appeal’s exclusive ranges of Original French Pinoleum and heat reflective Alu-Pleat and Solar R blinds alongside examples of wooden window shutters perfect for any home.
The Appeal team will be on hand to offer advice and answer any questions that you might have.

Posted on 14 January 2014 by Richard

Appeal launch new ClearView blind for Gable End and shaped windows

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Known for their expertise in the roof, and for shaped blinds for traditionally non-standard shaped windows, Appeal is introducing the ClearView gable end pleated blind.  It is specifically aimed at conservatories, barn conversions and extensions with a shaped end.  The ClearView blind is available with a manual cord or a remote control electric operation and in a wide range of colours. It will retract virtually out of sight leaving an uninterrupted view.  Available in Alu-Pleat energy saving fabric – a perfect solution for keeping your home warm in the winter.

For more details and a video showing the ClearView blinds in action click here.

Posted on 16 July 2013 by Richard

Appeal exhibiting at RHS Hampton Court Flower Show 2013

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Appeal are delighted to be displaying their ranges of conservatory blinds, window shutters, window blinds and retractable insect screens at this year’s RHS Hampton Court Flower Show from the 9th to 14th July.

This is your chance to see the range of Appeal’s latest new product ranges and to receive an EXCLUSIVE SPECIAL SHOW OFFER.   See us at Stand E205a for details.

Posted on 16 May 2013 by Richard

Appeal exhibiting at 2013 Grand Designs Live Show at Excel London – 4th to 12th May

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Appeal are delighted to be displaying their ranges of conservatory blinds, window shutters, window blinds and retractable insect screens at this year’s Grand Designs Live Show at Excel London.

This is your chance to see the range of Appeal’s latest new product ranges and to receive an EXCLUSIVE SPECIAL SHOW OFFER. See us at Stand L18 for details.

Posted on 3 April 2013 by Appeal

Appeal exhibiting at 2013 Ideal Home Show at Earls Court

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Appeal are delighted to be displaying their ranges of conservatory blinds, window shutters, window blinds and retractable insect screens at this year’s Ideal Home Show.

This is your chance to see the launch of Appeal’s latest new product ranges and to receive an EXCLUSIVE SPECIAL SHOW OFFER.  See us at Stand 1K26 for details.

 

Posted on 19 February 2013 by Appeal

Window Shutters Increase the Desirability of your Home

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Specialist window shading company Appeal Home Shading have recently announced an increase in the sales of wooden window blinds, benefitting from the growing trend for simple, elegant and long lasting decor in the home. But property experts have said that there is even more reason to consider the on-trend window treatments known as Plantation Shutters; increased saleability of your home.

The rising popularity of these shutters has meant that properties for sale with the shutters in place have been a more desirable option because of them.

Property expert and estate agent David Vernon, from Falcon Fine Homes, confirmed; “Wooden shutters, both in the home and conservatory really do add saleability. A conservatory window with wooden shutters can ensure flexible and usable space. On the internal windows of a home, they add the ‘wow!’ factor that you need to catch the eye of the buyer. Their on-going presence in the interior design magazines and publications ensure their desirability for many years to come. In can make a huge difference in getting a sale or not.”

The fast growing market for internal wooden shutters sheds light on consumer trends in the housing market. Shutters are particularly popular in urban areas where they offer privacy from the street whilst still allowing light into the room. But the rising popularity of shutters is not just indicative of fashion but also that people are increasingly maximising the usable space in existing properties.

Essentially a modern replacement for the net curtain, they continue to provide the additional benefits of privacy, tilted during the day and fully closed at night. They also provide protection from the fading effects of direct sunlight whilst still allowing a view through the shutter and are particularly valuable for heat insulation by creating a thermal barrier between the warm room and the cold window. For urban areas, shutters provide an additional barrier to intrusive street noise at the window.

Although now a resurgent market in the UK, shutters were commonplace in the Georgian and Victorian eras and originals can still be seen in many period properties. These period shutters tended to be solid panels rather than the more modern louvred panels.

Paul McCullagh, Commercial Director from Appeal said; “Appeal Window Shutters are custom made to fit every window perfectly. After a technical survey, the shutters are handmade to the customer’s specification.”

Kiln-curing is used where the premium wood is dried in a kiln to reduce post-installation shrinking and swelling, giving it a moisture content that is suitable for the UK climate. Once completed, the shutters are fitted on site by expert installers.

Paul McCullagh from Appeal said; “By using this process, we’re taking the necessary steps to ensure that the wood is conditioned to the moisture content typical to the UK. The result is that Appeal shutters remain stable and close tightly, without gaps, for years to come and because of their longevity they are a wonderful selling point in a house too and now experts have confirmed that professionally designed and fitted shutters could potentially increase the value and saleability of the property.”

Appeal’s Plantation Shutters are supplied in a variety of materials and styles suitable for every room in the house. They can also be colour matched to any shade required. For more information visit www.appealshading.com

Posted on 15 January 2013 by Appeal

Appeal Home Shading Launches New Product Ranges at Christmas Ideal Home Show 2012

Appeal Home Shading at Ideal Home

Luxury blinds and window shadings company, Appeal Home Shading, were delighted to be a major exhibitor at the Ideal Home Show at Christmas 2012, held at Earls Court London last week.

 

The event allowed the company to launch their new retractable insect screens for doors and windows as well as displaying the new range of window blinds which can be used throughout the home.

With over 600 exhibitors across 6 sections including; Interiors & Furnishings, Food & Drink, Home Improvements & Outdoor Living, Fashion & Beauty, Technology & Gadgets and Gifts & Decorations, it makes the event one of the UK’s biggest home shows at Christmas.

Window Shutters from AppealThe luxury window shading company has 24 years’ experience in designing, crafting and fitting conservatory blinds and plantation shutters and will be used the opportunity to exhibit their extensive range of conservatory blinds, window shutters and insect screens.

Included on the stand were their full range of stylish Conservatory Shading; Original French Pinoleum blinds, pleated blinds, Alu-Pleat® (combining the un-paralleled performance of 85% heat reflective technology with the contemporary good looks of pleated blinds) and exclusive to Appeal, Solar R®, blinds that combine a 85% heat reflective high tech fabric with precision cutting to create a chic, modern look and offer superb climate control. These products are perfect for keeping the room warm in the cold winter months.

The new range of insect screens means that Appeal Home Shading customers can enjoy spending time in their conservatory or home without worrying about an invasion of mosquitoes and other bugs; a modern and discreet solution to insect screening that does not compromise on interior style. The benefits are an insect free home and a cooler environment, allowing a comfortable breeze. The screens are unnoticeable when not in use, fully retracting into a discreet cassette. Appeal Shading offers two types of insect screen – a screen to be used with doors and a window screen that is also suitable for conservatory roof vents; both of these were demonstrated at the show.

Richard Hussey from Appeal Home Shading said; “The event was a great success, the newly extended range was a popular view at the show; over 400 fashionable window stylings backed by professional expertise in design and service. The Appeal Collection now includes favourites such as the timeless Original French Pinoleum, contemporary Pleated Blinds, sleek Roller Blinds and a range of exclusive thermal reflective blinds designed to insulate in winter and keep the room cool in summer….………”

Posted on 27 November 2012 by Appeal