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Independent Customer Reviews

At Appeal we install thousands of conservatory blinds and window shutters each year. We always strive to make sure that our products and service are to the highest quality. Occasionally with such precise and made to measure products human error does occur. We promise that we will do our utmost to rectify any such errors as promptly as possible.

We wish to reassure you that all reviews posted on the independent FEEFO site are completely genuine and are only posted by real customers of Appeal. The system ensures that no third party can post reviews. Customers are contacted directly by the independent FEEFO organisation and their comments are posted directly onto the closed FEEFO site. No other person or persons can access the FEEFO site. We also assure you that no pressure or financial inducement is made to our customers to post favourable comments on the site. The fact that the occasional criticism is posted and made public, is evidence that we do not attempt to influence or edit comments. We welcome the current government probe into fake reviews.

Below is the very latest feedback from Appeal customer reviews independently collected by FEEFO.

Date Product Score Customer Comment
22-May-2017

Conservatory Blinds

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Service rating : Appeal Blinds use latest technology, for better thermal insulation.
Product : They are excellent, a wise buy

22-May-2017

Awnings

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Excellent friendly and professional

21-May-2017

Window Blinds

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Product
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Service rating : This rating relates only to Feefo!

Why should anyone complete this feedback and then be faced with reading and agreeing Feefo's terms and conditions?
Product : See customer experience comment

19-May-2017

Window Blinds

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Product

Everything went according to plan. The installer was courteous and professional and left the place tidy with full instructions and demonstrated how the remote unit works.
Very happy with the product and service.

19-May-2017

Window Blinds

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Product

At first it takes far to long to get things fitted but when done is a good job start to finish takes months it is ridiculous to get some orders out

17-May-2017

Window Shutters

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Product
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Service rating : Helpful knowledgable people with experience
Product : Good quality product that looks good

16-May-2017

Conservatory Blinds

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This was the second order we gave Appeal and we thank you for the very good and helpful service you gave us

14-May-2017

Window Blinds

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Service rating : The sales team were very helpful and came up with some very good ideas.
Product : Great choice of materials & colours. The blinds fit very well with the decor and the colour matched casing means you cannot see them when not in use.

12-May-2017

Window Blinds

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Product
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Service rating : The service was fantastic from the start to the end. I was given great advice on the product. Kept informed about the progress through production and installation. The surveyor/installer Colin was absolutely fantastic. The product looks great in the window.
Product : Great product looks wonderful.

12-May-2017

Window Blinds

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Product
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Service rating : Excellent and professional service
Product : Great product exactly what we needed. Excellent service. Lots of choice.

10-May-2017

Window Shutters

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Product
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Service rating : Very helpful and courteous service.
Product : Extremely pleased with the shutters. They have more than met my expectations

08-May-2017

Insect Screens

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Product
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Service rating : We wanted fly screens to match the wooden windows in our cob barn. We were concerned as to how the fly screen frames would be attached, i.e. to the window frames or to the walls. However, Sharon was extremely helpful concerning our contract concerns - if the screens had to be fitted to the walls rather than the window frames we would not be able to proceed. She was also very helpful concerning colour matching of the screen frames to our windows. In the end, we needn't have worried. Roman fitted the screens (to the window frames) perfectly and was extremely thorough and careful. The quality of the fly screens is excellent and we are 100% satisfied. We have no hesitation in recommending you to others.
Product : The quality is excellent and they blend in with our wooden windows.

06-May-2017

Window Shutters

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Product
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Service rating : Great customer service and really clear communication throughout the process. Letters were regular and clear, all visits were as promised and you get an excellent service which is why the prices are slightly higher. Only thing I'd look to change would be the time it took to manufacture. Other providers could do it a lot faster but service is the differentiator here.
Product : Excellent product and design visit was really helpful.

05-May-2017

Window Blinds

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We are long term customers of Appeal and have always been satisfied with the product and service

03-May-2017

Window Blinds

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Product
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Service rating : Excellent service, would definitely recommend them.
Product : Excellent service and quality.

02-May-2017

Window Shutters

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I would recommend Appeal

01-May-2017

Window Shutters

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Product
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Service rating : We are pleased with our shutters to the front elevation of our home, they look good and function as they should. We were slightly disappointed that they are not made in the UK and on a fairly long lead time and delivery time too. We were told at one of the building shows that they were made in Bristol, but when our windows were surveyed it became clear they were not. All went well with the installation, however some trims were absent and we are awaiting their arrival and fitting. One shutter behind the kitchen sink can not be opened, due to the tap being in the way, we are annoyed about this and a careless oversight by the surveyor. Overall a long process from order to install, but worth the wait.
Product : As my comments in customer experience.

29-Apr-2017

Conservatory Blinds

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Product
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Service rating : Both the salesman and the fitter were really helpful with regard to the fitting process, how to use the blinds and maintain them and how the finance arrangements work. There was no mess left..
Product : The electronic blind in my son's room was just what he wanted. The blinds in the conservatory have proved their worth already. There is a real difference in the temperature in the mornings. Lovely and warm.

27-Apr-2017

Window Blinds

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Product
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Service rating : Sales person came when they said and gave good communication. Good communication throughout and fitted when they said they would.
Product : Really pleased with the design. Motors are slightly noisier than expected.

27-Apr-2017

Window Shutters

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Product
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Service rating : Delivery was longer than originally stated by a few weeks, but the installation was as painless as could be possible. Took 2 days, but I had to keep checking the installer was still there, as he was so quiet. Nice guy, very thorough and cleaned up after himself.
Product : The blinds look amazing. Not cheap but well worth the money.

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