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Independent Customer Reviews

At Appeal we install thousands of conservatory blinds and window shutters each year. We always strive to make sure that our products and service are to the highest quality. Occasionally with such precise and made to measure products human error does occur. We promise that we will do our utmost to rectify any such errors as promptly as possible.

We wish to reassure you that all reviews posted on the independent FEEFO site are completely genuine and are only posted by real customers of Appeal. The system ensures that no third party can post reviews. Customers are contacted directly by the independent FEEFO organisation and their comments are posted directly onto the closed FEEFO site. No other person or persons can access the FEEFO site. We also assure you that no pressure or financial inducement is made to our customers to post favourable comments on the site. The fact that the occasional criticism is posted and made public, is evidence that we do not attempt to influence or edit comments. We welcome the current government probe into fake reviews.

Below is the very latest feedback from Appeal customer reviews independently collected by FEEFO.

Date Product Score Customer Comment
22-Jun-2017

Window Shutters

Service
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Outstanding product, excellent service throughout the process. Highly recommended

21-Jun-2017

Window Blinds

Service
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Product
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Service rating : Excellent service from start to finish
Product : Good quality,true to colour chit,move and open and close well,in the recent heatwave we were very glad to have them.

21-Jun-2017

Conservatory Blinds

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Product
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Service rating : Excellent service. Very professional and skilled measuring and fitting.
Product : Blinds add to our conservatory. They finish it off to a high standard.

20-Jun-2017

Window Blinds

Service
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Product
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Service rating : We have had the whole house fitted with either blinds or shutters and from the very first time I contacted Ruth Newman we have had excellent service. Delivery is always prompt and fitting has always been straightforward. Trevor the fitter does a great job, he is always prompt and makes sure the house is left in a tidy state.
Product : Excellent fit, very easy to use, and are in constant use.

17-Jun-2017

Window Shutters

Service
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Product
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Service rating : Everything was explained very thoroughly, from the initial visit right through to fitting.

Each visit for measuring, fitting etc happened on the date and time given.

An excellent service all round
Product : We were shown samples on the initial visit and our choice was exactly what we were given

16-Jun-2017

Window Shutters

Service
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Product
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Service rating : Have already recommended them.
Product : They look great and enhance the room.

16-Jun-2017

Window Blinds

Service
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Product
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Service rating : From my enquiry through to fitting everyone was wonderful...professional friendly and helpful, namely Sharon, Roman and Natalie. However I think that the method of payment let the company down. I have never had to pay for a product before the final fitting, and having to phone head office to pay instead of having the option to pay by cheque made me feel that I wasn't trusted or that I wasn't going to be happy with the final result so they needed paying before fitting the blinds.
Product : Very nice, very different.

16-Jun-2017

Window Shutters

Service
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Great service,I will recommend them .

15-Jun-2017

Conservatory Blinds

Service
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Product
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Service rating : We had Appeal blinds fitted in our conservatory which have been a great success. So much so, that we have just had three more blinds fitted and have had blinds fitted on the roof.Excellent service, a very competant company to deal with.
Product : Very efficient blinds and easy to roll up or down.

15-Jun-2017

Insect Screens

Service
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Product
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Service rating : Everything was good - fly screens are excellent and do the job very well. We didn't like the company's insistence that we paid in full before the blinds were fitted and we are still waiting for a missing part to be fitted.
Product : So far they are perfect - working well

15-Jun-2017

Conservatory Blinds

Service
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Product

installation was excellent and installer a pleasure.

14-Jun-2017

Window Blinds

Service
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Product
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Service rating : Came across as a well organised, know what your talking about and selling company. You get what you pay for : good quality,well fitted, easy to use product. Were my blinds worth the money. If they last the time guaranteed then yes without a doubt.
Product : I love them X are they worth the money, if they last the ten yrs+ guaranteed yes.

08-Jun-2017

Conservatory Blinds

Service
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Product
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Service rating : the service from start to finish was second to none & the product is A1
Product : The futuristic design adds value to the property.

07-Jun-2017

Window Shutters

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Product
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Service rating : Would recommend. Very good quality product.
Product : Product newly installed,hopefully will be serviceable and long lasting as advertised.

07-Jun-2017

Window Shutters

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Product
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Service rating : This is the second time i've used Appeal and cannot fault the service. They turn up on time, keep you informed and even send you letters with the picture of who is going to turn up. The product is great and I couldn't be happier.

I got the bulk of my shutters from Appeal a few years ago and was completely happy with their service then. Last year when I decided to get a few more windows done I opted for a local dealer thinking I should support my local retailer. What a mistake. I spent a year waiting with every excuse from the product was damaged and quite frankly a bunch of lies. Even when they offered to complete the job with a full refund they couldn't get it right. So after wasting a year with the local people I went back to Appeal and they got it so right again. Appeal's service was faultless.
Silly me, why did try elsewhere when the service I had got to begin with was sooo good? If I need anything else that Appeal provide I will go with them.
Product : This job was just a few extra windows to match the shutters in the rest of the house. It's perfect and just what we ordered. They know their stuff.

06-Jun-2017

Insect Screens

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I would always use appeal and recommend them for all of the items I have purchased from them.

05-Jun-2017

Window Blinds

Service
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Product
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Service rating : Excellent service from sales and fitter. Would definitely recommend
Product : Blinds look great and seem to work very well

02-Jun-2017

Conservatory Blinds

Service
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Product

The installer was brilliant perfect measurements,fit,and the same man,Mark,installed them. Clean,neat and spent time showing me how to work them,and would certainly recondmend them to friends.

30-May-2017

Window Blinds

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Product
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Service rating : Excellent service, from the original reply to our enquiry to the installation. The surveyor was very helpful and not pushy. He was very knowledgable about the range of products and was able to help us make informed decisions on the type and arrangement of blinds to suite our requirements.
Appointments were all kept and the overall timescales given to us were also kept. We are very happy with the blinds and would recommend these to others as we already have.
Product : These blinds are perfect they provide the protection from the sun that we required without the loss of light. The operation of the remote control is very easy and we have the flexibility to operate the blinds independently as we require them

30-May-2017

Window Blinds

Service
#
Product

I am very happy with my blinds.
My initial visit for measuring etc was very quick
Communication on next visits - survey and installation was efficient

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©2017 The Appeal Group Ltd, 6 Vale Lane, Bedminster, Bristol, BS3 5SD. | Registered in England no. 3668340